Emergency Electrical

When electrical emergencies strike, Jones and Co Services respond fast.
Power outages in the middle of the night. Sparking outlets that give off a burning smell. A switchboard that’s tripped and won’t reset. Electrical emergencies are dangerous and demand immediate professional attention, and that’s exactly what we provide. Jones and Co Services knows that electrical emergencies pose serious risks to your family and property. That’s why we provide rapid-response emergency electrical services to residents throughout Wollongong, Shellharbour, Kiama, and surrounding Illawarra suburbs, 24 hours a day, 7 days a week.
Get Emergency Help

We Handle All Electrical Emergencies

Complete Power Loss
No power to your home? We’ll diagnose whether it’s an internal fault or supply issue and restore your electricity safely.
Sparks and burning smells are serious fire hazards. We’ll identify and fix the fault immediately.
Tripped switches, burnt fuses, or overloaded circuits require urgent attention from qualified electricians.
Damaged cables and exposed wires are deadly. We’ll make sure they’re safe and repair the wiring properly.
If you’re getting shocks from switches, taps, or appliances, there’s a serious earthing fault that needs immediate repair.
Lightning strikes and storm damage can wreak havoc on your electrical system. We’ll assess and repair safely.
Any smoke or burning odour from outlets, switches, or your switchboard requires emergency attention.
Overheating electrical fittings indicate dangerous faults that could cause fire.

Why Trust Jones and Co Services

24/7 Emergency Response
Electrical emergencies can’t wait. We’re available around the clock, every day of the year.
We understand the urgency and danger. Our qualified electricians get to you quickly.
Our technicians carry quality parts and professional testing equipment to resolve most emergencies on the first visit.
All our technicians are fully licensed, insured, and trained to handle high-risk emergency situations safely.
Even in emergencies, we provide clear, upfront quotes before starting work. No hidden surprises.
We’re locals who understand the electrical challenges in our region and can reach you faster.
Your safety is our priority. We follow strict safety protocols and never cut corners.

What Counts as an Electrical Emergency?

If you’re experiencing any of these situations, turn off power at the main switchboard if safe to do so, and call Jones and Co Services immediately:
  • Complete loss of power to your property
  • Sparks coming from outlets, switches, or appliances
  • Burning smell from electrical fixtures or wiring
  • Switchboard that won’t reset or is hot to touch
  • Electrical shocks when touching switches, taps, or appliances
  • Exposed or dangling wires
  • Smoke coming from electrical points
  • Outlets or switches that are hot
  • Storm damage to electrical systems
  • Buzzing or crackling sounds from wiring

Our Emergency Response Process

Call Us Immediately

  • Speak directly to our emergency team who can provide safety advice whilst our electrician is dispatched.

Rapid Dispatch

  • We send the nearest qualified electrician to your location straight away.

Expert Repair

  • We resolve the emergency safely and efficiently using quality materials and proper techniques.

Clean-Up & Advice

  • We leave your property clean and provide guidance on preventing future issues.

Safety First

  • If possible and safe, turn off power at the main switch. Never touch exposed wires or smoking electrical fittings.

Assessment & Quote

  • Our electrician assesses the emergency and provides a clear price before commencing work

Testing & Certification

  • All work is thoroughly tested to ensure it’s safe and compliant with Australian standards.

Whilst Jones and Co Services is always here when you need us, we encourage residents to:

  • Never attempt DIY electrical repairs. 1. It’s illegal and 2. It’s deadly
  • Have your switchboard and wiring inspected regularly, especially in older homes
  • Install safety switches (RCDs) on all circuits
  • Don’t overload power points with double adaptors
  • Replace damaged power leads immediately
  • Keep electrical appliances away from water
  • Have smoke alarms installed and tested regularly

Preventing Electrical Emergencies

We also help Illawarra homeowners avoid emergencies through:
  • Comprehensive electrical safety inspections
  • Switchboard upgrades and safety switch installation
  • Rewiring of older properties
  • Surge protection installation
  • Regular maintenance checks

Your Safety Can’t Wait

Electrical emergencies are life-threatening. Whether it’s the middle of the night or a public holiday, don’t take risks with your family’s safety. Jones and Co Services has built our reputation on being there when Illawarra families need us most, with rapid response, expert solutions, and service that puts your safety first.

Call Jones and Co Services Now 0423777559 

Frequently Asked Questions

Q: How quickly can you respond to an electrical emergency?
A: Electrical emergencies are potentially life-threatening, so we prioritise these callouts and typically arrive within the hour.
A: Power loss, sparking outlets, burning smells, exposed wiring, electrical shocks, smoking fittings, and storm damage all require immediate attention.
A: Yes! Switchboard upgrades are one of our specialities. Modern switchboards with safety switches (RCDs) are essential and required by current regulations.
A: Absolutely. Safety switches (RCDs) are life-saving devices that we strongly recommend for all properties and can install on all circuits.